At NTC33, your privacy is not merely a legal obligation — it is a core value we stand by. This document clearly sets out how we collect, use, store, and protect the personal information of every member in Malaysia. We are committed to being transparent and accountable in all matters relating to your data.
The data protection principles we uphold for every Malaysia member
All data transmitted between your device and NTC33's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking and financial institutions in Malaysia. Sensitive information such as payment account numbers is never stored in plain text.
Only NTC33 staff who genuinely require access to specific data to carry out their duties are permitted to view it. A multi-layered access control system ensures your data is never exposed to unauthorised parties, whether from inside or outside the organisation.
NTC33 has never and will never sell, rent, or commercialise member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for the purposes clearly stated in this policy.
NTC33 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the rights granted to individuals under this Act, including the right to access, correct, and request deletion of your personal data held by us.
You have full control over the types of marketing communications you wish to receive from NTC33. Unsubscribe from any marketing emails or promotional notifications at any time via your account settings or by contacting our support team.
NTC33's security systems and data protection practices are independently audited on a regular basis by qualified third-party assessors. Any vulnerabilities identified are addressed promptly. We continuously update our security infrastructure to stay ahead of the latest cyber threats.
Important Note: This Privacy Policy explains how NTC33 manages your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the NTC33 platform, you agree to the practices described in this document. Please read it carefully — it protects your rights.
This Privacy Policy is published by NTC33 ("we", "platform", "NTC33") and applies to all personal information collected, processed, and stored in connection with the use of the ntc33.click platform and all related services offered to members in Malaysia.
We understand that your trust is our most valuable asset. When you register and use the platform NTC33 — whether to play live baccarat, enjoy slots, place Sports Betting wagers on EPL or Liga Super Malaysia matches, or join our VIP Rewards programme — you are entrusting us with your personal information, and we take that responsibility seriously.
This policy clearly outlines the types of data we collect, why we need it, how we use it, who it may be shared with (if anyone), and what rights you have over your personal data. This policy applies to all users of the platform NTC33, including website visitors, registered members, and former members.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The "Updated" date at the top of this page indicates the latest version. Continued use of the platform following any changes constitutes your acceptance of the revised policy.
NTC33 only collects personal data that is strictly necessary to provide our services safely and effectively. The following are the main categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, ID card number, profile photo | Required |
| Relationship | Email address, phone number, Malaysian address | Required |
| Financial | Registered Touch 'n Go / DuitNow / GrabPay account details, deposit and withdrawal transaction history | Required |
| Technical | IP address, device type, operating system, web browser, access log data | Automatic |
| Games | Betting history, games played, match performance, game preferences | Automatic |
| Communications | Content of customer support interactions, feedback, and complaints | Where applicable |
We do not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric data unless required by law. For identity verification (KYC) purposes, a copy of your identification document may be required and will be stored with the highest level of security protection.
NTC33 collect your personal information through several different means, all lawfully and transparently:
NTC33 does not purchase or obtain your personal data from third-party sources without your knowledge and consent. All data collection is carried out directly through your interactions with our platform.
The personal data we collect is used solely for legitimate, clearly stated purposes. NTC33 use your data for the following purposes:
We do not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. If we wish to use your data for a new or different purpose, we will notify you and seek the appropriate consent.
Legal Basis: NTC33's processing of your personal data is based on your consent (at registration), contractual necessity (to provide the services you requested), legal obligations (PDPA and AML compliance), and our legitimate interests (platform security and fraud prevention).
NTC33 never sells your personal data to any party. However, there are limited situations where we may need to share certain information with specific parties in order to deliver our services:
All third parties that receive data from NTC33 are bound by strict confidentiality and data protection agreements, and are only permitted to use that data for the specified purposes. We do not allow third parties to use your data for their own marketing purposes.
Protecting your personal data is our absolute priority NTC33. We implement comprehensive security layers to ensure your data remains protected at all times:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% immune from all threats. In the unlikely event of a data breach that affects your rights and freedoms, NTC33 will notify you and the relevant authorities within the timeframe required by law.
On your end, we encourage you to use a strong and unique password for your NTC33 account, enable two-factor authentication (2FA), and never share your login credentials with anyone. NTC33 will never ask for your password via email, live chat, or phone.
Platform NTC33 uses cookies and similar tracking technologies to enhance the user experience, ensure security, and understand how members use our platform. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the platform NTC33. We do not use third-party cookies for targeted advertising or for sharing data with external advertising networks.
As a member NTC33 who are Malaysian citizens or residents, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We fully respect and uphold these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If the data we hold is inaccurate or incomplete, you have the right to request a correction without undue delay.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for a prescribed period.
Under certain circumstances, you may request that we restrict how we process your personal data while a specific issue is being resolved.
You have the right to object to the processing of your data for certain purposes, particularly direct marketing, and we will honour that objection.
You may request a copy of the data you have provided to us in a machine-readable format for transfer to another service provider.
To exercise any of the rights above, please contact our privacy team at support@ntc33.click by clearly stating the right you wish to exercise along with your account details. We will respond within 21 business days. For requests involving a high volume of data or significant complexity, this period may be extended with appropriate notice to you.
NTC33 retain your personal data only for as long as necessary for the stated purposes or as required under Malaysian law. Our general principle is to not keep data longer than needed:
Once the applicable retention period has lapsed, your data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity. The deletion process is carried out in accordance with established security standards to ensure the data cannot be recovered.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how NTC33 handling your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For formal requests under the PDPA (such as data access, correction, or deletion), we will respond within 21 business days as required by law.
If you are not satisfied with our response to your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
Remember: The NTC33 team will never ask for your account password or PIN via email, live chat, or phone. If you receive any such communication, it is a fraudulent attempt — please report it to us immediately at support@ntc33.click.
Answers to the most frequently asked questions about privacy and data security at NTC33
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